To achieve our goals, we focus on the following five strategic objectives. We target growing markets and pursue opportunities that suit our experience and expertise. ...

To achieve our goals, we focus on the following five strategic objectives

We target growing markets and pursue opportunities that suit our experience and expertise. We take a long-term approach to relationships with our clients, aiming to deliver exceptional quality and service that encourages them to choose us on their next project and recommend us to others.  Perfect Delivery status is granted to projects that meet four customer service criteria specified by each division. To deliver consistently high quality, we recruit talented people and engage closely with our supply chain to ensure they are attuned to our values and standards.

Develop and retain talented people

We invest in developing and motivating our people to help them achieve their potential. Personal development plans are designed bespoke to the individual and we promote internally wherever possible. Our decentralised approach empowers our employees to innovate and take responsibility for their decisions.

Disciplined use of capital

We rigorously manage our cash, working capital and overheads. By working in partnership with local authorities and landowners we avoid the need to purchase land on the open market for development.  We use alternative sources of funding where the conditions are favourable.

Maximise efficiency of resources

Operational efficiencies are achieved through Group-wide procurement agreements, continuously improving our systems and processes and developing and deploying new technology. By working closely with our clients and subcontractors, we can ensure projects run as smoothly as possible and changes are well managed. Energy savings are a product of our drive to reduce carbon emissions, and the reduction of waste is also regularly measured to reduce the impact of landfill tax as well as resources.

Pursue innovation

We encourage our employees to think differently and give them the opportunity to share and test their ideas. As our divisions function independently, they are able to pursue innovations that best suit their markets and operations.